Telephony Services
“We have long-standing relationships with a number of leading
VoIP telephony solutions such as Nortel, Panasonic, Swyx and Avaya.”
(Theo, IT WLR Information Systems Engineer)
We are able to
offer impartial advice regarding the individual solution that will
best suit your business and your budget.
During the initial
audit, we review your existing network and telephony systems advising
as to how VoIP can be used to improve internal efficiencies, whilst
also enhancing the service that is offered externally to your customers
and partners. We review your organisation, its structure, its operations
and activities - and the nature of your telephony traffic.
Equally, the value
proposition for a migration to VoIP cannot always be made unless
your existing phone system is unsupported. If there is no business
case for VoIP, we will recommend that the status quo remains as
is.
Recommendations
focus on the ways that VoIP might enhance operations and service
delivery, and/or save costs via measurable efficiencies. Whatever
recommendation we deliver, we have the experience (as IT and data
specialists) to identify the right solution, ensure your network
can support it optimally and advise as to the opportunities for
integration with existing data sources.
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