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Privacy Policy

At IT WLR ('IT'), we are committed to protecting the privacy of everyone who visits one of our web sites or becomes a client to our services. The FAQs below explain our privacy policy and applies to all web sites operated by IT or services suuplied to our clients unless otherwise stated. This policy does NOT apply to our clients' web sites.

Even where allowed by this policy, IT will not use your personal data in such a way as to breach the Greek Data Protection Act or any other relevant International legislation. This policy may change from time to time, without notice. Please check this web site for the latest version.

1. What information does IT collect from me when I visit an IT website?

IT collects very little information about visitors to our web sites. However, every time you view an IT Web page, we may store web server logs which show your IP address (the Internet number which your machine uses when it is connected to the Internet) or the IP address of the web proxy you use. In addition we may store other information your Web browser passes to us including what you looked at, what you previously looked at, whether the page request was successful or not, and which browser you used to view the pages.

2. What does IT do with web log information?

This data is used strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also whether your request to view a page was successful. It also tells us how many hits and page requests we receive.

3. How long does IT keep this information?

We process the logs into statistical form on a daily basis. The original logs are destroyed after two months. We may correlate your accesses on different dates within this two-month period to gain further information such as which pages people visit regularly. This is only used in statistical form.

4. Are there any other ways that you may track which Web pages I look at?

From time to time we may make use of 'tracking tags', which appear as small images on a web page. When you look at a web page containing one of these tags, our web log is updated to show this. These log entries are handled in the manner described above, just like all other entries. We use these to track the take-up of specific promotions available from the web site.

5. Does IT share its web access log with anyone else?

We will not share any of the information collected from your accesses to our site with anyone outside IT. However, it is possible that we may supply aggregate statistical information to third parties for statistical analysis purposes. Also, from time to time we contract out work relating to tracking of trends and which web pages are visited regularly to third parties. In all cases when this happens we will only use a reputable company and will have a contract in place with them that only allows the processing of your access data for our statistical analysis. This contract will also require that all this data be deleted when the analysis is completed. Except as provided for in the preceding paragraph, we will never release information about the activities of an individually identifiable person or IP address except in response to a court order or if we are required to do so by law.

6. What about cookies?

A cookie is a small amount of data, which is sent to your browser by the web server, stored on your computer, and then sent back when you subsequently look at pages on that server. They are usually used to help remember who you are and what interests you. Generally IT uses cookies (or similar mechanisms) to track your use of the site and to maintain a record of your visit to enhance the experience of using the site. It is also possible that third parties we use to monitor usage of our websites may make use of cookies to collect more information about the visit, such as the date and time, which pages users visited etc. This information gathered helps us to continually develop our websites to ensure that you can easily access the information you need.

7. What if I click on a banner link?

All banners on our website relate to "IT" products or services. We do not provide any banners that link to third party sites.

8. What happens if I enter a competition or apply for a special offer?

From time to time IT or one of our associates may run competitions or special offers from an IT web site. Entry into the competitions and application for the special offers usually requires you to enter personal data such as your name, address, email address and telephone numbers. We may also ask you for some general information about your Internet activity for statistical research. At all times there will be a notice that forms part of the entry rules which states what the information is collected for, what it will be used for and who (if anyone) the information is passed to. You will always be offered an option to opt out of your data being used for anything other than entry in the competition or special offer, although this will normally require you to tick a box.

9. How secure is any personal data that I submit?

All data collected from the site - such as web site access logs, competition entry information, or special offer information - is stored in a secure environment which is protected from unauthorised access, improper use, alteration and unlawful or accidental loss or destruction.

10. How long is any personal data kept?

If we do ask you for any personal data (name, address, telephone numbers, email addresses, etc.) for competition or offer purposes then we will only store this data for up to 12 months after the end of the competition or offer, after which it will be destroyed.

11. What if I sign up for a service online?

We will ask for the minimum amount of data that is required for us to set up the service and, where applicable, to bill you for the service you use. We may also ask you other questions for our own purposes. If we do, it will be clearly stated that you need not answer these questions and that failing to answer will not affect the service. All this data will be collected securely using a secure server. As part of the sign-up process, any credit or debit card details will be passed to an automated credit checking service.

12. What if I use a web-based service?

None of your account information, including passwords, is stored when you use our web-based service such as webmail or the password changing service. As with visits to our other pages, we will store web logs for these pages.

13. How do you record whether I have given consent for you to use my data?

We maintain databases of the information you submit. If you have opted not to consent to any additional use of your data, then this will be flagged in these databases and we will not contact you for any reason other than those stated in questions 11 and 12 at the time you submit your information.

14. How can I correct any information that I have submitted?

Write to us at the following address if you require us to alter any information that you have submitted as part of a competition entry or special offer:

Database Manager
IT Wholesale and Retail Services
2 Chloes Street
Marousi, 151 26
Greece

If you are a IT client and wish to change any of your personal or company details then please Click Here or call us.

15. Who can I contact about this privacy policy?

Any questions about this privacy policy should be submitted by Clicking Here.

16. Who can I contact about your Data Protection policy in general?

Any questions about our Data Protection policy should be submitted by Clicking Here.